Shipping policy

Shipping and Delivery Policy

At Sumira's, we strive to provide you with a seamless shopping experience, including reliable shipping and delivery services.

1. Shipping Charges

  • Domestic Shipping: We offer free standard shipping on all orders within India. Expedited shipping options are available at an additional cost.

  • International Shipping: Shipping charges for international orders will be calculated at checkout based on the destination and weight of the package.

  • Cash On Delivery charges will be extra, based on the Domestic and International Shipments.

2. Processing Time

  • Orders are typically processed within 1-2 business days. During peak periods, processing times may be slightly longer.

  • Custom-made or personalized items may require additional processing time. Please refer to the product description for specific details.

3. Delivery Time

  • Domestic Shipping: Standard shipping typically takes 5-7 business days. Expedited shipping options, if selected, may reduce delivery time to 2-4 business days.

  • International Shipping: Delivery times for international orders vary based on the destination and shipping method selected. Estimated delivery times will be provided at checkout.

4. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Delivery Address

  • Please ensure that your delivery address is complete and accurate. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.

6. Undelivered Packages

  • If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.

7. International Customs and Duties

  • For international orders, customs duties, taxes, and fees may apply and are the responsibility of the customer. Please check with your local customs office for more information on applicable charges.

8. Contact Us

  • If you have any questions or concerns regarding shipping and delivery, please contact our customer service at [help.sumiras@gmail.com / +91-6363749287].

Thank you for shopping with Sumira's. We appreciate your business and look forward to serving you!